• When They Leave: Offboarding Policies for Security

    <p>It happens. One of your customers’ employees moves on to a new gig. Whether it’s for more pay, more responsibility, or just a change of pace, they’re onto a new adventure.&nbsp;</p> Read More

  • What is Security Information and Event Management (SIEM)?

    <p>As a managed services provider (MSP), a critical aspect of your job is keeping your customers safe from security threats. Security compromises can come from all directions, and your set of network security tools needs to be diverse. You need to know how to protect your systems (and your customers’ systems) from threats in real time—and, if a threat has already slipped through the cracks, how to analyze existing issues using historical data logs.&nbsp;</p> <h3><b>What is SIEM?</b></h3> Read More

  • How Zero Trust Models Apply to MSPs

    <p>Information technology enables businesses to grow rapidly and accomplish their goals. As a result, IT professionals should balance enablement and productivity with security.&nbsp;</p> Read More

  • Active Directory Cleanup Best Practices

    <p><a href="https://www.solarwindsmsp.com/blog/difference-between-ldap-ad&quot; target="_blank">Active Directory</a> is a Microsoft scripting tool that manages domain information and user interactions with network services. Read More

  • How Do You Know When You’ve Met “the One?”

    <p>It’s February, and love is in the air. Or maybe not? We all know managed services providers (MSPs) like to periodically shop around to see if the “one” partner is out there, to provide their remote monitoring solution. What are the key things to look for to help you decide if the grass is truly greener? Or if you really have found “the one?”</p> Read More

  • Migrating a Customer to Your Business from Another MSP

    <p>When a customer decides to jump ship from their existing managed services provider (MSP) to you, it usually is not an amicable situation with the other MSP. There are many things that need to be considered, including the potential that the other MSP could become hostile once they know they are being fired. Here are a few of the things to plan and look out for when this situation arises.</p> <h3><b>Getting hold of all the right information</b></h3> Read More

  • February 2020 Patch Tuesday Update:  One of the Largest by Vulnerability Count

    <p>While January 2020’s “Patch Tuesday” release from Microsoft wasn’t large in size, it had a few “high profile” vulnerabilities that demanded immediate attention. February is a different story.&nbsp; At the time the patches were released, Microsoft reported <em>only one</em> of the vulnerabilities had an active exploit against it. There are a whopping 99 individual vulnerabilities fixed across operating systems and their components, browsers, Microsoft Office Suite (including SharePoint), Microsoft Exchange, and SQL Reporting Services.</p> Read More