• Three things I learned working for an MSP

    I wanted to start my first blog for SolarWinds MSP by introducing myself as the new N-central automation nerd. I’m looking forward to working with you on all things SolarWinds® N-central® and automation. I’m also looking forward to working with our automation team, including Head Automation Nerd Marc-Andre Tanguay and my counterpart, RMM Automation Nerd Lewis Pope, who is coming on board in March. Read More

  • Earning word-of-mouth referrals for your IT business

    IT business owners often follow a few regular paths. They may have been in-house IT staff who decided to strike out on their own for more freedom, decided to dip their toes into the entrepreneurial waters after a layoff, or simply started moonlighting as a service provider. Whatever the reason, they decide to take the plunge and start selling IT services, likely break/fix to start and then more recurring managed services as they grow.  Read More

  • Backup automation part 1: Deploying backup devices

    You just signed your first new backup client. The initial backup deployment should be a trivial step compared to the hours of data processing and terabytes of data uploads that are soon to follow—right? While it should be a quick step which doesn’t complicate new customer onboarding, sometimes it doesn’t happen that way. Read on to learn how to save time, effort, and frustration while deploying SolarWinds Backup. Deployment at scale Read More

  • Ultimate Guide: MySQL Backup

    MySQL is an incredibly popular open-source relational database management system (RDBMS) backed by https://www.solarwindsmsp.com/products/backup/use-cases/oracle-database…; target="_blog">Oracle. Read More

  • Most common automation requests and how to solve them: Ep 2

    This is the second part of my new series where I answer common automation questions from our partners. Today I’m going to look at monitoring backups. I’m creating backups of my network devices on that server and I’d like to monitor if the backup was saved locally. How do I do that? Read More

  • February 2021 Patch Tuesday: Many “Exploitation More Likely” and an update to a Netlogon fix from last year

    February continues the trend of less than 100 vulnerabilities, and there are a few that Microsoft has disclosed are likely to be targeted. All in all, this month there are 80 fixed vulnerabilities, with 11 of them listed as “Critical,” and 43 rated as “Important.” All those listed “Critical” this month are in the operating system and developer tools, with none in browsers or other Microsoft applications. Read More

  • Seven Remote Desktop Software Features That Will Make Your Life Easier

    If your managed services provider (MSP) stands to benefit from remote access and control capabilities, then you may be wondering which remote desktop software is best suited to your needs. A basic remote desktop solution will include core remote access capabilities, but little else. Although functional, most basic solutions lack the range of features that more advanced, enterprise-grade solutions can provide. Read More